Frequently asked questions
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Can I switch to Leavedays during the year?
That is the advantage of Leavedays: you can start registering leave in Leavedays at any moment during the year. During the implementation we make sure all data about the leave built up so far is included in Leavedays.
How soon can I start using Leavedays?
That depends a little on the size of the organisation and the number of schedules we set up for you. When all information is supplied correctly, you can be live with Leavedays within a day.
After that we provide an online training session so the administrator(s) gain experience in setting up schedules and users. In our experience, companies are operational within two weeks.
Who can I contact with questions about using Leavedays after the training?
Our support team can be reached by phone Monday to Friday from 8.30 am to 12.30 pm. Questions e-mailed to support@compete-hr.com are often answered the same day.
There is also an online support website where users, managers and administrators can find relevant information about Leavedays. And importantly, regular support questions are free of charge!
What happens if I have more or fewer employees? Can I scale licences up and down?
You can pass on changes directly to our support team, and they are processed straight away.
Does Leavedays work on a smartphone or tablet?
You can easily use our application in the browser on your phone or tablet, or with our special mobile version.
Is there a support team?
Leavedays is known for the service and quality of its support team. During office hours you can always ask us all your questions.
Is Leavedays available in several languages?
Every employee can set their own language for the e-mails and/or the system itself. Leavedays is available in 9 languages: Dutch, English, German, French, Spanish, Italian, Polish, Russian and Turkish.
Our company has several legal entities. Can I generate separate reports for them?
In Leavedays you can divide employees into groups and link those groups to locations or legal entities. This gives you the freedom to set up Leavedays the way you want. You can then generate overviews per employee, group or location.
Is it possible to import or export data?
Our handy API lets you import and/or export data directly to and from your payroll or HR information system. All data can also be exported to Excel easily.
What type of contract do I enter into?
Leavedays is an annual subscription. The costs are invoiced yearly based on the number of active employees/users.
How do I cancel Leavedays?
You can easily cancel Leavedays with our official cancellation form. You must give two months' notice before the end of the annual contract.
Is there a manual?
There is an online manual for Leavedays. When you are logged in, you can open it through the 'help' function at the top right of the screen.
Does the application support different collective labour agreements and regulations?
Leavedays can work with different collective labour agreements. For every agreement or type of employment, the system automatically calculates the number of holiday hours available to each employee (their leave balance).
How secure is my data?
Your data is stored securely in a protected data centre, and a backup is made twice a day. Leavedays also uses a secure environment with an SSL connection, a certified method to send data in encrypted form.